Help
Short answers to common questions. Didn't find yours — write to us.
- How do I find a place?
- Describe what you need in plain words, e.g. "cafe nearby, open now", and press Search. You can also dictate your request with the microphone — the text appears in the field, and you can edit it before searching.
- What does the "AI" badge mean?
- It only appears when AI query parsing is actually enabled on the server. If AI isn't available, search still works — using the regular rule-based parsing.
- How do I contact a place?
- The place page has a phone number, WhatsApp (if the owner added one), and a "Get directions" button.
- How do I leave a review?
- On the place page, after signing in. Sometimes this requires confirming your email first.
- How do I book a visit?
- If a service on the place page has a duration set, a date and time picker appears right there.
- This is my business — how do I fix it or claim it?
- The place page has a button to claim the business. Once approved, you can freely edit hours, contacts, description and services in your dashboard.
- A place's info is wrong or outdated — what can I do?
- Next to the claim button on the place page there's a "Report incorrect data" form: closed, wrong hours/phone/address, service not offered, duplicate, or fraud. A moderator reviews it.
- Why don't some places have photos?
- A verified owner can upload photos from their dashboard. Until an owner is verified or photos are uploaded, we show that honestly instead of random stock photos.
- How do I change the city?
- The city button next to the search bar — the only place on the site to do this.
- Can I add a manager to my business?
- Yes. In the branch dashboard, under "Team", the owner can invite someone by email — the invited person gets the same branch-management rights, except inviting or removing other team members.
- How do I delete my account?
- From the Account section — you'll need to confirm your password. This is permanent: bookings, favorites and business-claim requests are removed, and reviews you left stay visible, but without an author name. While you manage a business on the site, you need to hand off management first.
Didn't find an answer — write to support.zaynii@gmail.com.